Privacy & Security

UCGhor Privacy Policy — How We Collect and Protect Your Information

Your trust is our greatest asset. Every piece of information you share with UCGhor is stored with the highest level of security and is never sent to any unauthorized party.

Last Updated: 1 January 2026
How We Protect Your Privacy

UCGhor's core pillars of privacy protection at a glance

SSL Encryption

All data transmitted on UCGhor is protected by 256-bit SSL encryption. Your password and payment details are never stored in plain text.

Your Data Is Never Sold

UCGhor never sells your personal information to third parties. Your data is used solely to improve our services.

Secure Data Storage

All data is stored on secured servers. Regular security audits and penetration testing are conducted to ensure there are no vulnerabilities.

Minimal Data Collection

UCGhor collects only the information strictly necessary to provide its services. No excessive or unnecessary data is requested.

Your Control

You have the right to access, correct, or delete your data at any time. UCGhor fully respects and upholds these rights.

GDPR Compliant

UCGhor adheres to international privacy standards. Data protection for all members is ensured in accordance with Europe's GDPR guidelines.

Section 1

Introduction & Scope

UCGhor (ucghor.app) places the utmost importance on your privacy. This Privacy Policy explains how UCGhor collects your personal information, why it is collected, how it is used, and how it is kept secure.

This policy applies to the UCGhor website, mobile application, and all related services. By creating an account or using UCGhor's services, you are deemed to have agreed to this Privacy Policy.

We believe transparency is the foundation of trust. That is why UCGhor's Privacy Policy is written in plain language — so you can truly understand what is being done with your information.

Section 2

What Information We Collect

UCGhor collects various types of information to deliver safe and effective services. There are two primary sources of data collection — what you provide directly and what is collected automatically.

Information You Provide Directly
Type of Data When Collected Why It Is Needed
Full Name Registration Account Verification
Email Address Registration Contact & Login
Mobile Number Registration OTP Verification & Support
Date of Birth Registration Age Verification (18+)
National ID / Passport KYC Verification Identity Verification
Payment Account Details Deposit / Withdraw Transaction Processing
Automatically Collected Information
  • IP address and device information (OS, browser version).
  • Login time, logout time, and session details.
  • Time spent on each page of the site.
  • Game history, betting patterns, and transaction records.
  • Behavioral data collected through cookies and tracking technologies.
Section 3

How Collected Information Is Used

UCGhor uses your information solely for specified and legitimate purposes. Your data is never used for any other purpose without your consent.

  • Service Delivery: Account creation and management, payment processing, and keeping gaming services operational.
  • Security & Fraud Prevention: Detecting suspicious transactions and ensuring account security.
  • Customer Support: Resolving your issues and sending you relevant information.
  • Improving Our Services: Analysing user experience to make UCGhor better.
  • Legal Obligation: Meeting regulatory obligations and preventing money laundering.
  • Marketing Communications: Sending relevant offers and promotions with your consent.

Unsubscribe from Marketing Emails: You can unsubscribe from our promotional emails at any time. Every email includes an "Unsubscribe" option, or you can simply let our support team know.

Section 4

Sharing Data with Third Parties

UCGhor never sells your personal information or transfers it to third parties for commercial purposes. However, data may be shared with certain partners in limited circumstances:

  • Payment Processor: bKash, Nagad, Rocket — for processing transactions.
  • Game Provider: Evolution Gaming, Pragmatic Play — for game service provision.
  • Security Services: Fraud detection and identity verification agency.
  • Legal Authorities: In cases of court orders or legal demands.

UCGhor signs a Data Processing Agreement with every third party, ensuring they adhere to the same standard of privacy protection that we uphold.

UCGhor never shares your password, full bank account number, or any unnecessary personal information with third parties.

Section 5

Cookies & Tracking Technologies

UCGhor's website uses cookies to enhance your browsing experience and keep services running effectively. Cookies are small text files stored in your browser.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent UCGhor from functioning properly.

Section 6

Data Retention Period

UCGhor retains your information only for as long as necessary. All data remains secure while your account is active. After account closure, certain information may be retained for a defined period due to legal obligations.

Type of DataRetention PeriodReason
Account Information 5 years after account closure Legal Obligation
Transaction Records 7 Years Anti-Money Laundering Law
KYC Documents 5 Years Regulatory Requirements
Game History 3 Years Dispute Resolution
Cookie Information 1–2 Years Service Improvement
Marketing Preferences Until Consent Is Withdrawn Based on Your Preferences
Section 7

Your Data Rights

UCGhor fully respects your rights over your personal information. Under international privacy laws, you have the following rights:

Right of Access

You have the right to know what information we hold about you at any time.

Right to Rectification

You may request corrections if your information is inaccurate.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted.

Right to Data Portability

You may request to download your information in a standard format.

Right to Object

You may opt out of having your information used for marketing purposes.

To exercise any of the rights listed above [email protected] Write to us at the address below. UCGhor will respond within 30 business days.

Section 8

Protection of Children's Privacy

UCGhor strictly does not collect information from or provide services to anyone under the age of 18. Age is verified at registration, and no one under 18 is permitted to create an account.

If we become aware that personal data has been collected from a minor without consent, that information will be deleted immediately and the associated account will be closed.

Section 9

Technical Security Measures

UCGhor follows industry-leading technology and practices to protect your information. Our security layers include:

  • TLS/SSL 256-bit Encryption: All data transfers take place over encrypted connections.
  • Two-Factor Authentication (2FA): Additional OTP verification at account login.
  • Firewall & IDS: Detecting and preventing unauthorized access.
  • Regular Security Audits: Penetration testing conducted by third-party security experts.
  • Access Control: Only authorised personnel are permitted to access user data.
  • Data Backup: Regular encrypted backups are maintained.

Please keep in mind — no one can guarantee 100% security on the internet. Stay vigilant on your end too — use a strong password and never share it with anyone.

Section 10

Regarding Changes to This Policy

UCGhor may update this Privacy Policy as needed. Members will be notified in advance of any significant changes via email or an on-site notice. The date of the latest update will always be shown at the top of this page.

Continued use of UCGhor after any changes have been made will be considered your acceptance of the updated Privacy Policy. For significant changes, we may seek your consent again.

Section 11

Privacy Contact

For any questions, complaints, or requests to exercise your data rights regarding our Privacy Policy, please contact UCGhor's dedicated Privacy Team:

Email: [email protected]
General Support: [email protected]
Response Time: Initial response within 7 working days, full resolution within 30 days.

We are committed to giving every privacy-related request the serious consideration it deserves.

Play in a Safe Environment at UCGhor!

Your information is fully secure. Register now and enjoy a world-class gaming experience.

For adults 18+ only. Please play responsibly.

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